Privacy policy
Privacy Policy
Introduction
This Privacy Policy explains how Delivard collects, uses, stores, and protects your personal information when you use our website, mobile app, or any of our services. By using Delivard, you agree to the terms described below.
Information We Collect
When you place an order or create an account, we collect personal details such as your name, phone number, delivery address, and order history. We may also collect technical data like your device type, IP address, and browsing activity on our website and app. This information helps us improve your experience and tailor our services. Online payments are processed securely by third-party payment providers, and Delivard does not directly store your bank card details.
How We Use Your Information
We use the information you provide to process your orders, deliver your products, confirm details, offer customer support, and send promotional updates. Your personal and activity data may also be shared with trusted delivery partners and service providers for the sole purpose of completing deliveries or supporting promotional campaigns. We do not sell or rent your data to third parties.
Data Security
Delivard takes reasonable steps to ensure that your personal data is stored securely and protected from unauthorized access or misuse. However, no data transmission over the internet is 100% secure. While we strive to protect your information, Delivard is also required to comply with the laws of Iraq. If an official request is made by local authorities for access to your data or regarding your activities on Delivard, we are obligated to comply with the law.
Limitation of Liability
Delivard shall not be liable for any monetary compensation in the event of a breach of information or data that is beyond our control, or for matters that have already been addressed in our terms and policies. While we strive to protect your personal information, there are factors beyond our control (such as third-party services or unforeseen events) that may impact the security of your data. By using our services, you acknowledge and accept this limitation.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website performance. These cookies help us remember your preferences and provide a personalized shopping experience. By using our website or app, you consent to the use of cookies. You can manage or disable cookies through your browser settings, but doing so may affect your ability to use some features.
Third-Party Links
Delivard’s website and app may contain links to third-party websites. These sites are not governed by this Privacy Policy, and Delivard is not responsible for their content or privacy practices. We recommend reviewing the privacy policies of any third-party sites you visit.
Children’s Privacy
Delivard’s services are not intended for children under the age of 18, and we do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a child, please contact us, and we will take the necessary steps to delete it.
Your Rights
You have the right to access, update, or request the deletion of your personal data at any time. If you have any questions or concerns about how we handle your data, or if you wish to exercise your rights under this Privacy Policy, please contact us at the details below.
Changes to This Policy
Delivard may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated Privacy Policy will be effective immediately upon posting. Continued use of our services constitutes acceptance of the updated terms.
Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us at Info@delivard.com